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Privacy Policy

Your trust is our highest priority. Discover how Fabjourneys safeguards your personal data while organizing your Himalayan tour arrangements.

Effective Date: September 10, 2026 Verified Compliant

Introduction

At Fabjourneys, planning a wonderful holiday across Sikkim, Darjeeling, and Bhutan requires mutual trust. Because traveling through mountain regions and protected border zones requires special government clearances and travel permits, we collect specific details to execute your itinerary seamlessly and legally.

This Privacy Policy clearly outlines what information we gather, why it's necessary, how it is protected, and your statutory rights.

1. Information We Collect

To reserve mountain vehicles, book hotels, and obtain mandatory regional tourist permits, we collect:

Contact Details: Full name, active WhatsApp/phone number, email address, and home city.
Permit Documentation: Government-issued photo IDs (Voter ID, Passport, Driving Licence) and clear photographs strictly required for Inner Line Permits (ILP) and Protected Area Permits (PAP).

Restricted Locations Requiring Permits

Tsomgo Lake Baba Mandir Nathula Pass Gurudongmar Lake Yumthang Valley
Trip Logistics: Arrival/departure timings, flight or train details, preferred accommodations, and local drop-off points.

2. How We Use Your Information

We process your data strictly for operational execution, safety, and official compliance:

Permit Processing: Submitting formal applications to regional tourism departments, civil authorities, and security checkpoints.
Booking Execution: Reserving hotel rooms, homestays, and licensed private mountain cabs across Gangtok, Pelling, Darjeeling, and Kalimpong.
Trip Dispatch: Forwarding driver details, tour vouchers, and critical mountain weather alerts directly to your phone.

3. How We Share Your Details

We never sell, trade, or rent your personal information. Details are disclosed exclusively to verified ground partners necessary to execute your trip.
Tourism & Security Offices
Government authorities and checkpoints responsible for verifying tourist credentials.
Ground Partners
Assigned drivers, transport coordinators, local guides, and hotel reception desks.

4. Data Security & Protection

Your documents are encrypted using industry-standard protocols (HTTPS/SSL) and stored securely in restricted-access databases accessible only by authorized administrative personnel handling your specific booking.

5. Data Retention

Financial records, tax invoices, and booking logs are retained in accordance with statutory Indian accounting and tax regulations. Identity documents submitted for temporary permits are purged or archived securely once your tour concludes.

6. Cookies & Technical Data

Our website utilizes standard functional cookies to optimize form submissions and analyze web traffic performance. You may disable cookies at any time via your browser settings without impacting your ability to browse our tour packages.

7. Your Privacy Rights

You maintain full control over your personal information:

Access
Request copies of personal information we maintain.
Correction
Update incorrect contact or travel details.
Deletion
Request removal of optional personal records.

Have Privacy Questions?

Reach out to our grievance officer directly for any data inquiries.